Playtime
Kids Club Ltd
Privacy
Notice
At Playtime
Kids Club we respect the privacy of the children attending the Club and the
privacy of their parents or carers. The personal information that we collect
about you and your child is used only to provide appropriate care for them,
maintain our service to you, and communicate with you effectively. Our lawful
basis for processing the personal information relating to you and your child is
so that we can fulfil our contract with you. Our legal condition for processing
any health-related information that you provide about your child is so that we
can provide appropriate care for that child.
Any information
that you provide is kept secure. Data that is no longer required* is erased
after your child has ceased attending our Club.
We will use the
contact details you give us to contact you via phone, email, social media and
post, so that we can send you information about your child, our Club and other
relevant news, and so that we can communicate with you regarding payment of our
fees.
We will only
share personal information about you or your child with another organisation if
we:
have a
safeguarding concern about your child
are required to
by government bodies or law enforcement agencies
when using our
online booking and invoice system via Kids Club HQ Management Software.
have obtained
your prior permission.
You have the
right to ask to see the data that we have about yourself or your child, and to
ask for any errors to be corrected. We will respond to all such requests within
one month. You can also ask for the data to be deleted, but note that: we will not be able to continue to care for
your child if we do not have sufficient information about them, even after your
child has left our care, we have a statutory duty to retain some types of data
for specific periods of time* so can’t delete everything immediately.
If you have a
complaint about how we have kept your information secure, or how we have
responded to a request to access, update or erase your data, you can refer us
to the Information Commissioner’s Office (ICO).
* We do need to
retain certain types of data (such as records of complaints, accidents, and
attendance) for set periods of time after your child ceases to be in our care,
but we delete as much personal data as we can as soon as possible.